Understanding our Live Chat Service

It's confidential, safe, fast, and effective

As you browse our site you will notice "Have Questions?" and "Click to Chat Online".  This is our Live Chat service.

Our LIVE CHAT service chat consists of LIVE online text-based one-on-one interaction with a Pronunciation Workshop expert. Its technological foundation is instant messaging software which allows individuals to communicate one-on-one with each other while they perform other computer-based tasks. At Pronunciation Workshop, we utilize customized software to interact one-on-one, with consumers before, during, and after they make online purchases. Customer service chat is designed to add social interaction and immediate responsiveness to the Internet shopping experience.

With the addition of customer service chat , we have improved service quality and productivity by streamlining customer interactions across all online channels, ­chat, email, and telephone.

By integrating all interactions, we can provide instant answers to your questions and service your needs.  We invite you to try our new client service solution which facilitates an efficient service resolution and fosters a world-class customer experience.